Mon 23 Apr 2012
We’re back from Greencastle, and I’m working on sorting through the remaining inventory, things that need to be put away, and the lessons learned from our first fiber festival. If you’re not interested in all the gory details, the show went very well and we learned some useful things, and you might just want to look at the booth photo and scroll on past…the rest is all a blow-by-blow account of what we learned, and may not be terribly interesting.
Still, scientist that I am, I can’t help but feel that this experiment needs a lab report, and it’s something that I really wish I’d been able to find 6 months ago when preparing for this event.
Not many people talk about how they prepare for a show. Maybe it’s because you get used to it after a while and it doesn’t seem like there’s much to figure out. Maybe it’s one of those trade secret things, where you don’t want to give away all the answers. There could be a thousand different reasons, but in the end it boils down to a lot of guesswork when you’re getting started. (From what I’ve heard, the guesswork doesn’t necessarily get better later on, but at least you have a starting place for making your guesses.)
There are so many unknowns at the beginning of this process. What do you really need to bring? How much stock is too much? Enough? Way too little? So, to remind myself of these things for the next show, and to help anyone else out there who might be thinking about trying this out, here’s my first-show breakdown.
First, it’s worthwhile to compare the Greencastle show to others that I have attended (as a customer). The biggest thing I noticed is that there was a lot less traffic than I would have expected. Several vendors there seemed to think that this was a particularly slow year, and said that it was usually well attended. The second thing that surprised me was the size of purchases. Most shows I’ve attended have had at least a few people walking around with big bags full of yarn or fiber for spinning. At Jefferson, the sight of a person walking around with 4 or 5 big bags full of fleece and a manic grin on their face really isn’t at all unusual. At this show, I saw very few people with more than one bag, or even more than a few items. This may be because of our booth placement (more on that in a minute), but it didn’t seem like people were purchasing as much as I have seen at other shows in the past. I don’t know if that’s typical in Greencastle or not, but I think it may be related to my third point, which is that this was almost exclusively a cash-only show. We had put a lot of time into hunting down a way of taking credit card, because I couldn’t imagine not taking card. In all of our purchases, not a single person wanted to use credit/debit; it was all cash and a couple of checks. (I think Branden was a little disappointed that he didn’t get to use his fancy Square card reader after all.)Â Of the two purchases I made, one was on a card and the other was cash because the booth didn’t accept card.
And now for the lessons learned. First, things about the show in general:
1) Location matters. A lot. We were moved at the last minute to a booth behind one of the big barns. The new booth had a roof (instead of the tent we brought) which was really helpful when it rained on Friday afternoon. It was not helpful that we were one of only 4 booths in that area of the show, and that I was the only one selling yarn or fiber in our section. It was also not helpful that they decided to close the barn doors because it was cold, and that most of the traffic passed back and forth between the large indoor areas through the end of the barn opposite to where we were. From our reconnaissance trips to the indoor areas, I would guess that about 25% of the show participants walked past our booth, and probably only 10% saw us in their mad dash for the door to get out of the cold. The people that did see us were usually at the very beginning of their lap through the show, and so weren’t ready to start buying yet. A couple of them did come back around at the end, but most didn’t, as you’d probably expect.
2) Remember about wind. We knew we’d be outside, and that the forecast was for 60 degrees on Friday and mid-50’s on Saturday. We brought warm things, but we forgot to account for how much colder it gets when there is a constant breeze blowing. It would have been useful to have several more layers, though we got by fine as it was. We had plastic sheeting with us, and it might have inspired longer browsing sessions (and certainly would have increased our comfort level) if we’d hung it up as a wind break.
3) Inside is better when the weather is questionable. From what we heard, weather is always questionable at this show. Every vendor there had a horror story about weather at Greencastle, which really isn’t at all surprising for something in mid-April in the upper Midwest. Because it was so cold, the customers spent the entire time inside the barns or dashing back and forth between them. When it was warmer or sunnier, we did pretty reasonable business, but that meant that we only had a few busy hours in the whole weekend.
4) Demos help. We had brought lots of samples of yarn spun from my fiber and several sweaters knit from handspun. Being able to talk about how to design a yarn from fiber was really fun, and people liked to be able to touch the skeins. Because of this, we had interest from spinners and non-spinners alike. There was also a really noticeable change in the number of people that noticed our booth when I was actively spinning at my wheel. Unfortunately, my hands were too cold to spin for most of Saturday, but it’s good to know that it’s worth the trouble to bring the wheel, both to keep me amused and to draw people in.
5) Our presentation is good. Several people commented that they liked the braids as a way of packaging the fiber. A couple of people wanted to buy our fiber stand right out from underneath us. We didn’t spend much on display because this was our first show, so it was gratifying to hear that we’d done well with what we had. Our booth was small, but at least it didn’t scream amateur.
6) We brought the right amount of stock. This was my biggest obsession up to and during the show, and it’s the one that’s just impossible to predict. How much is enough? Both Branden and I were feeling a little sick at the beginning of the show, watching all the pros bringing in hundreds of pounds of stock. What if we were totally wiped out in the first day? How do you manage inventory to make sure you have enough to offer choice throughout the show, but still make sure you’re not holding back what you could be selling? It turns out that we needn’t have worried. We brought 144 braids of fiber, and sold 7 in the first hour and a half (before noon). After that, we sold 2 more before the end of the day (7 pm) on Friday. We sold nothing on Saturday morning (very cold and windy), but the afternoon was busier, and we had a couple of people take us up on the buy 4 get 1 free promotion, so our total was up to 26 braids sold by the end of the show. Just before closing, we made a wholesale sale of 33 more. We had enough stock to offer choice throughout the show, and we would have had enough to accommodate a busier marketplace. I think it’s unlikely that we would have sold out, even in a prime location in a busy show, which means that we probably had roughly the right amount on hand.
Now, things I learned about the market:
1) There are not all that many spinners. Many people stopped by to look, and almost all were interested in spinning, but there weren’t many who actually spin. There were lots in the “well, I have a wheel….” category, and a few in the “planning to learn soon” category, but not many that self-identified as spinners. Clearly, spinners need to work on PR.
2) People loved the colors. Above all, that was what drew them into the booth. Even non-spinners were interested in stopping by to look at my colors. I take this to be a very good sign.
3) My yarn base needs to be improved if I’m going to offer yarn. Lots of people loved the colors in my skeins, but we didn’t sell any of the small selection of yarn I had on hand. I think it’s just not an exciting enough yarn base. I’m not particularly inclined to explore this area further, but it’s worth knowing that the yarn base I’ve used in the past isn’t terribly compelling.
4) Buying selection was based on color, not fiber. Very few people cared much about the breed of fiber that they spun; most were drawn in by a particular color and went with that. A few people cared about the breed properties or wanted to spin something new, but for most that was a secondary consideration.
5) Most people buy without a project in mind. Maybe this is in the “duh” category, but it surprises me. Only a couple of people actually had any plans for what they would do with the yarn that they spun; it’s just not a factor in the buying decision. (This is completely opposite of my tendencies, so it’s an especially important thing for me to keep in mind.)
6) Quantity doesn’t matter. A couple of people asked if we had larger quantities of a particular color. No one seemed inclined to match/combine colors for a project. Even the people who bought larger numbers of braids bought them as individual units, not as part of a larger collection. I personally don’t really buy or spin 4 oz quantities, because I am always working on a larger project and 4 oz is never enough, so it surprised me that no one wanted larger amounts. (I suppose I should see #5 above.)
7) Multicolor braids sold better than semisolids or single-color gradients. A large portion of my stock was semisolid or single-color, because it’s so easy to spin them into a yarn that I find knittable, and they are easy to use to complement a wilder colorway. Combining #s 5 and 6 above, it’s not surprising that this appeared to make no difference. Multicolor sells better, and high-contrast multicolor was best of all. Good to know.
8 ) I missed the story line. This is more about me than the market, but I really missed being able to point to a photo or an inspiration and be able to explain where a colorway comes from. That’s the part I really like about selling through the blog, and it was definitely missing in the show environment. I will need to find a way to include this in the future.
That’s a lot of lessons! There are even more on my list, but I think that those are the biggest ones. A lot of them are things that you can only learn by getting out there and trying it, so I think the show was worthwhile. Our sales weren’t stellar, but they were sufficient, and the feedback was very good. We had good conversations with a few people, and I’m hopeful that there will be some new voices on the blog as a result (if this post doesn’t scare everyone off). The wholesale order also means that my fibers will be making their way to Maryland Sheep and Wool, so we’ll get some more exposure there. On the whole, I think we can call this a success.
You really are a scientist! That’s a thorough post. But all good things to know for your future shows. I’m not the least surprised that many people don’t have a project in mind; I usually don’t when I go to a show. I think this is in part because it’s a one weekend only deal–as the knitter (or spinner as the case may be) you go because the show’s open and it may or may not coincide with looking for the next project yarn/fiber. I’m more likely to have a project in mind when I’m searching online or going to a yarn store–which I can do on my time frame.
The only show I’ve been to is at the end of May, and in Ohio, that’s still early enough to have variable weather! There’ve been years we were too hot and years we were too cold. Hopefully you’ll have better weather and a better location for the next show!
I love how you analyzed everything! I’m glad it went as well as it did, Spring is always so iffy, we had snow here today! At least you are open enough to accepting that the “average” shopper at the events are unlike you and you can adapt to them. I think that is usually a small business’s biggest downfall, not getting to know their clients.
I thought that was very interesting. It’s all stuff I am interested in knowing, but would never ask anyone. Thanks!
You are so organized and I think the main drawback was your location. If this was your first show with them you get the unappealing spots–old timers get the choice locations. I’ll see you tonight and chat some more!!
Great analysis. And great attitude. And how great that you got some wholesale exposure!
May I suggest that you don’t lose the great breed selection altogether? While you do want to be making stuff that sells, I see your differentiating factors being your method of dyeing through chromatography and the variety of breed specific roving you offer. We don’t really need another dyer who just does merino.
And the story is really a big part of it for me. Every time I see my cardinal roving, I think of that winter day and the surprise of you creating the roving so perfectly.
Oh, one more idea – maybe you should take orders for the yarn storage system!
I thoroughly enjoyed chatting with you at the show and discussing the properties of the various fibers! I’m glad you were willing to run the experiment and come to Greencastle!
This is a fabulous analysis. While I have no desire to create something to sell at my own booth, I have worked at a couple of booths, and it really does help to think about the experience in this way – what can I learn, what does it mean for the next time? I agree with Ellen, though – I know that more and more I appreciate the variety of what I’m able to get from you, instead of the usual one-size-fits-all high-variation merino braids. For me, your more subtle dyeing of non-merino fiber is pretty exciting. But then again, I’m weird 🙂
Congratulations on making it through your first show, and especially on that Maryland Sheep and Wool exposure!
That is really interesting! I am definitely drawn to particular breeds, and then color, and always want to buy enough for a decent-sized project! I’m also surprised about the multi-colored roving selling better than semi-solids – is the market reversing? It used to be that it was all multi, all the time, and now it’s all semi, but maybe not for long. Hmmm…
I just read your post and as a long time vendor I will be glad to give you some hints /suggestions. I didn’t find an email address for you other than Facebook and I have trouble figuring out Facebook- computers are not my are of expertise. I never thought to address this subject in my blog but think I will write a series of posts on it. Have to crack down and get serious about blogging more often and better. So if you would like please send me an email or snail mail address.
Oh and by the way I love your colors-am not a knitter(I crochet) but went through the last 2 years of your posts. Am glad I did as I saw from etsy site you were from Mass. And thought you had come a long way to Ind. for you first show but then found out you were from Chi. At the time. The knitting is beautiful and it is interesting reading about your patterns even if I don’t currently knit. There are Capitol letters and sentences not quite right but I’m typing this on my IPad and it doesn’t backspace without erasing so …
Erica-wrote a long letter that I sent from my hotmail but didn’t put www in front of it so it came back and I can’t rewrite it just now- so have decided to write on my blog on this subject of shows. We did Greencastle for at least 5 years and that was longer than we should have done it since we didn’t do that well there. “We” is my friend Dawn and I. We were partners for a number of years but it was too hard for her to give time /product to our business and her familys farm so now we share booth space and her side has the farms stuff and the other side has mine and sometimes we interchange things. Even tho we were in barns with 1/2side walls at Greencastle it wasn’t last of people coming thru tho it was less than the main bldg. it was lack of people buying that made us finally stop going. I don’t think the people that go to that show have much expendable income. demos do help-I usually crochet and Dawn knits or spins. People ask questions and are not afraid to talk to you when you are doing these things where as if you are reading or on your computer they feel you are not interested in talking to them, not something I want to happen. you will find that some people like braids, some balls, and some loose roving. I’m not sure if one sells that much better than any of the others. Dawn sells loose roving and that works well. Feltersjourney can buy an oz or less if they want and others can buy a pound or two for a sweater or another project. She knows about how much is needed to make a sweater or scarf . She also spins sample yarns for each of the rovings she sells. She has quit selling handspun-people just weren’t willing to spend the money on it. She has cards on each bag of roving saying what it is made of -wool, alpaca,llama,mohair,silk,etc. and the percent of each fiber. new spinners are better off with some combos than others. I can’t see the left side of your booth but I like your display. If everything on the table is flat try to have some vary the heights. If the left side is totally empty you need to have something there or it looks like you only have 1/2 a booth of product. I do like how you are displaying your roving- maybe you can blow up a few of the pictures you use for inspiration and set them on the table or somehow attach them to the front ends . Being able to take cc is generally a good thing at most shows tho if you take checks that helps too. If you don’t have business cards that is a must. I am always surprised at the number of people that don’t have cards even at large arts and crafts shows like Ann Arbor. Selling wholesale doesn’t mean that they will not relabel the yarn with their own labels or use in a project (like I do when I make my roving brooches) so while it would be nice to get your name/roving at Maryland don’t count on it. that’s all for now-think I covered a good number of items on your list. Check out my blog and you can see some shots of our booth. PEG